Domain IntelligenceNot publicly accessible
75

Statuspage Support

Support subdomain for Atlassian's Statuspage service, providing help center and documentation for users of the status page platform.

High ProfileSoftware as a Service (SaaS) / IT Service ManagementSupport PortalTEAMEst. 2013

Overview

support.statuspage.io is the official customer support portal for Statuspage, a hosted status page service owned by Atlassian Corporation. Statuspage allows companies to communicate real-time incident updates, maintenance schedules, and uptime status to their end users. The support subdomain serves as a central hub for documentation, FAQs, troubleshooting guides, and contact resources for Statuspage administrators and subscribers. Launched as a startup in 2013, Statuspage quickly became the leading solution for status pages and was acquired by Atlassian in 2017 for an estimated $35 million. The domain itself was registered in 2012, predating the public launch, signaling early development. Today, Statuspage is integrated into Atlassian's suite of DevOps tools, including Jira Service Management and Opsgenie, enabling seamless incident management workflows. The support portal hosts articles on configuration, API usage, notification settings, and billing. It also includes a searchable knowledge base and options to submit tickets. Given its role, the subdomain is gated behind authentication for certain premium features, but basic documentation is publicly accessible. The platform handles a high volume of traffic, particularly during major incidents when users flock to check status. Overall, support.statuspage.io is a critical resource for maintaining customer trust and operational transparency in the SaaS ecosystem. Its global rank of #1411 reflects its importance and frequent usage by a wide audience of IT professionals and developers.

Company Profile

Statuspage is a hosted status page service that helps companies communicate with their users about uptime and incidents. Acquired by Atlassian in 2017, it integrates with Jira and Opsgenie to streamline incident management.

Statuspage Hosted Status PagesAtlassian Ecosystem IntegrationCustom NotificationsAPI Access
Market PositionLeading provider of status page solutions, used by thousands of companies including major enterprises.
RevenuePart of Atlassian's subscription revenue; no standalone figure disclosed.
EmployeesPart of Atlassian's global workforce of approximately 10,000.

Typical Use Cases

  • Checking current service status and incident history
  • Subscribing to notifications for specific components
  • Viewing maintenance schedules
  • Accessing API documentation for status page integration
  • Browsing knowledge base articles for troubleshooting

Infrastructure

RoleCustomer support portal for Statuspage, hosting documentation and help resources.
IP OwnerAmazon Technologies Inc.
Global ScaleDelivered globally via AWS CloudFront CDN with low latency.
DNS Records
A Records
18.65.238.17
18.65.238.26
18.65.238.21
NS Records
MX Records

Related Domains

Official Website
statuspage.io
Same Owner
atlassian.comjira.comopsgenie.comtrello.com
Similar Services
status.iostatuscast.cominstatus.combetteruptime.com

support.statuspage.io is the dedicated customer support subdomain for Statuspage, a subsidiary of Atlassian.

Identity

OwnerAtlassian Corporation Plc
Typecorporation
Founded2013
HQSan Francisco, California, United States
TickerTEAM

Notability

75
High Profile

The domain ranks #1411 globally per traffic signals, indicating substantial usage and recognition. Statuspage is a widely adopted SaaS tool with a large customer base, and its support subdomain receives consistent traffic from users seeking help, especially during incidents. The platform is backed by Atlassian, a publicly traded company with strong brand presence.

Known since2012 (domain registration), product launched 2013.
Global rank#1411

Risk & Trust

Risk: lowTrust: high

The domain is a legitimate subdomain of Statuspage, owned by Atlassian, a reputable public company. It is protected by HTTPS via AWS CloudFront and used exclusively for customer support. No history of malware, phishing, or spam. WHOIS data shows registration with MarkMonitor, a common registrar for large enterprises.

Google Safe Browsing
No threats detected

WHOIS

RegisteredOct 4, 2012
Age13 years
RegistrarMarkMonitor Inc.
ExpiresOct 4, 2026

AI Confidence

85%
ai_knowledgewhoisdns

Assessment based on DNS/WHOIS data and general knowledge of the Statuspage service; actual content verification not performed due to access restrictions.

This report is generated from AI inference and WHOIS/DNS data. Page content was not directly accessed. Information may be incomplete or outdated.